WL Benefits Group, Inc. takes your privacy seriously. WL Benefits Group, Inc. is an Illinois corporation (“us”, “we” or “WL Benefits”) operates www.wlbenefitslgroup.com and www.Benefitstalk.com (the “Website”). These sites as well as other third party sites we link to inform you about our company, our products, and assist in providing our services to our clients and their employees. We care about your privacy and will not collect any personal information (such as name, address, telephone number or email address) unless you provide it voluntarily. We use the information you provide, together with information regarding the manner in which you use this website, to improve our website and provide our users with current information. WestLake is committed to data security and to protecting our clients’ and website users’ personal information. Below we will explain how we use the information you disclose.
What Information Is Collected and Uses on the WestLake Website?
Personally identifiable information (“personal information”) is information that identifies a specific user. We do not require visitors to register or provide personal information before entering or browsing the Website. However, when you engage in certain activities through the Website, such as requesting a demonstration of our products or linking to one of our benefit sites, we will ask you to provide certain information. It is optional for you to engage in these activities. However, if you chose to engage in these activities, we will ask you to provide certain personal information about yourself, such as your first and last name, address, email address, and telephone number. Some of the information we ask you to provide will be identified as mandatory and some will be identified as voluntary. If you do not provide the mandatory information for an activity that requires it, you will not be permitted to engage in that activity.
Use of Information Gathered on the WL Benefits Website
Information which is voluntarily provided to us is used to contact users for the purpose for which the information was provided. In addition, we will from time to time use this information to contact users about different WestLake products and services.
If you provide your email address, telephone number, mail address or other contact information to us and decide that you do not want to receive email or other correspondence or communications from us in the future, please let us know by sending an email or writing us as indicated below, and telling us that you do not want to be contacted by WestLake.
Survey information and information automatically collected from users of our website is used internally to improve our website and the services we provide our customers. We may also use such information to enhance the operation of the Website, troubleshoot, resolve disputes, accomplish administrative tasks, enforce our agreements with you, comply with applicable law and cooperate with law enforcement.
Sharing of Information Gathered on the WestLake Site with Outside Parties and Security
We may provide your personal information to companies that provide services to help us with our business activities such as credit card processor. These companies are authorized to use your personal information only as necessary to provide these services to us.
|Google Inc.||Site Analytics & metrics||Website Tools Provider||https://google.com/intl/en/policies/privacy/|
|Travisoft||Share employee benefit requests and information with clients||Cobra Payment processing||http://www.travisoft.com/privacy.php|
User Choices; Reviewing and Correcting Information
Providing Personal Information. As discussed above, you can always choose not to provide personal information, although it may be required to engage in certain activities on the Website.
Reviewing, Updating and Deleting Personal Information. You may review or update your personal information, have it deleted and withdraw permission for its continued use by us by emailing us or writing to us at the address found below. To protect your privacy and security, we may take reasonable steps to verify your identity before granting access or making corrections.
Data Retention. We will retain your information as needed to provide you services. If you wish to request that we no longer use your information to provide services contact us at the email address listed below. However, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Opting out of Emails. You can opt-out of receiving promotional emails that we send to advertize our services. You cannot, however, opt out of “administrative” emails – emails that relate to your activity on the Website, such as a response to your request for technical support. If you do not want us to send you promotional emails, email us or write us at the address found below or follow the opt-out information at the bottom of any of our promotional emails. Please note that opting out of our promotional emails will only affect future communications.
Clear Gifs (Web Beacons/Web Bugs)
We employ or our third party tracking utility partner employs a software technology called clear gifs (a.k.a. web beacons/web bugs), that help us better manage content on the Website by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personal information.
Notice of Privacy Rights to California Residents
Under California law, users who are California residents are entitled to request and obtain from us once a year, free of charge, information about the personal information (if any) that we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request by email or standard mail at the address set forth below.